Showing posts with label email marketing best practice. Show all posts
Showing posts with label email marketing best practice. Show all posts

Friday, 24 October 2014

10 Tips to Maximize Your Email Marketing Success


If you’ve never run an email advertising campaign, no problem, it’s fairly easy to catch on. And once you get rolling, you’ll find it’s far more effective than most traditional marketing methods, and even other online marketing strategies.

When you start an email marketing campaign, there are some things you should keep in mind in order to generate the best results. Knowing how to go about building your email list, how to design your messages and how to generate positive action can make or break your campaigns. With that in mind, these tips will help improve the quality of your email marketing strategy.
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1. Be Clear with Links

This is the biggest problem Internet marketers seem to face. It’s easy to promote a product and its benefits when you’re talking to someone in person, but it can be challenging when you’re sending emails to people you likely have never met. However, you should do your best to make sure the recipients understand exactly what service you’re offering and what they stand to gain by using it. A link to your page is crucial to making sure they see this information and can familiarize themselves with your brand and its products.
Always be sure to put relevant links inside your email copy, as well. Users will be able to get to your website easily and learn more about whatever you’re promoting. You want to ensure the links are obvious and noticeable; if you’re not clear with the links, you could find that many recipients will open your email and not even bother to check the links contained inside of it. This is one of the reasons marketers can lose money with email marketing. One good way to clarify external links is to make sure that your link text is a different color and noticeable at a glance.
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2. Include a Clearly Visible “Unsubscribe” Button

This may seem like the exact opposite of what you want from recipients, but by adding this to your marketing emails, you’re saving yourself more trouble than you can imagine. We’ve all received unsolicited emails about products and services we don’t want, and no matter how hard we try, we cannot find a way to unsubscribe from the email list. This is incredibly frustrating and often results in users reporting email marketing messages as spam. That is the last thing you want people to do with your emails, so to avoid that outcome, you should make sure that they can easily unsubscribe if they’re not interested.
This small factor can do wonders for your reputation and your sender score. If you have people regularly reporting your emails as spam, you’ll have more trouble getting your emails to the people you need to reach. When you play it safe by offering a simple way to unsubscribe, you ensure that the people who are still on your mailing list are there because they want to be and not because they cannot figure out how to get away from your email.
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3. Avoid Email Overload

Another big problem marketers have is putting too much content into their emails, which tends to drive people away. If you opened up a strange email with a bunch of images, or the email took a very long time to load, you would likely just trash it or send it to your spam folder.
One of the best ways to avoid this is by keeping your emails simple and to the point. You want recipients to be drawn to your message, not focusing on things like fancy graphics. When you’re adding text to your email, make sure to list basic information such as the name of your business, links to social media pages, and of course, a link to whatever it is you’re promoting.
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4. Keep Your List Clean!

Every email marketer has a subscriber list, and although its tempting to add as many email addresses as you can, that’s not always a great idea. Having a massive newsletter list can only benefit you if you regularly go through it, find addresses that are dead, and clean your list so the only people receiving your messages are the ones who signed up for them. A list full of abandoned addresses or recipients who don’t want your emails can cause problems for your email marketing campaigns and hurt your business.
Always be aware of who’s on your list, and what, if any, response you‘ve gotten from them. If you do find that you have to remove people, you are doing a couple of good things: first, you’re clearing up space on your list and ensuring that only the people interested in your business are getting your marketing messages. Second, you’ll be saving yourself some money by not sending emails to dead addresses, or hurting your sender score. Finally, you will be able to gain a much better understanding of your customer base and how best to connect with it. If you’re looking through your email analytics regularly, you should begin to figure out who is giving your company business and who is not. Knowing the difference can land you hundreds of thousands of dollars in the long run.
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5. Be Patient

This is the most important tip of all. People often believe that when they start email marketing campaigns, they’ll see results in hours or days. Of course, that’s not always the case. It takes hard work and dedication to run a successful email marketing campaign. You are going to have to accept the fact that you’re not just going to be a millionaire overnight. People often get discouraged if a week or two passes without much response, but this is normal.
Having patience is one thing that every successful marketer possesses. You have to be willing to learn from your mistakes and try new things. If you try something and realize it doesn’t work, and then try something new, you’ll be able to find what works best for you. You can sell anything on the web; the key is being aware of what you’re doing and how to fix any mistakes that come up along the way.
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6. Check the Competition

A good way to make sure you‘re up to date with all of the latest trends in the email marketing world is to make sure that you subscribe to your favorite newsletters. You can read them and see the new techniques they’re using, and you can apply them to your marketing emails. Every company has a slightly different formula. You can try picking up newsletters from places that interest you. This will encourage you to read further into the email and learn exactly how they work. Once you have this knowledge, you can take the best parts of the email and us those methods in your marketing email.
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7. Build Relationships

One of the most important things you can do to get good traffic to your website: build good relationships. Make every email personal. Would you rather get an email that looks like spam, or one that looks like it was professionally and personally written just for you? This will help you build a relationship with the recipient and perhaps drive conversions.
Here are some ways you can build a relationship with your potential customers. First, make sure you’re using first names when you write emails. That simple step personalizes the message. Next, use real world examples and problems people face every day and describe how your product is going to fix them. If people see that you can relate to them and you want to help them, they’re more likely to listen to your call–to–action and apply for, sign up, or read anything that you tell them to.
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8. Use the Word “You”

Believe it or not, using the word “you” can close a sale quicker than you might think. This strategy does tie into the concept of building a relationship. When you use the word “you,” you’re making the potential customer feel like you are relating to them.
Failing on this step is one of the leading causes of lost sales—customers feeling unvalued. If you go to your favorite grocery store, you want people to talk to you and be friendly; in other words, you do not want to feel like a burden to the people who are there to do their jobs. This is how people feel when they read your indifferent emails that describe how amazing your product is without a comparison to a problem the reader is facing.
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9. Watch Your Font!

Believe it or not, the way your font looks can greatly affect response. Avoid using excessive capitalization; this will make your message look sloppy and hard to read. Nobody wants to struggle to read an email when it‘s much easier to just delete it.
You should also never use strange, hard-to-read fonts, either. If the recipient is having trouble even reading sentences because of your font choice, then they are never going to invest in your product or service. You should also avoid using lots of italics or underlining, as this will take away from your message, as well.
When in doubt, keep things as simple and clean as possible.
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10. Use a Catchy Subject Line

This is the final point, but it might be the most crucial of all: the subject line of your email is what will persuade recipients to open your email. If they don’t, you’ve already lost a sale. If this happens to you hundreds of times per day, your email marketing strategy is failing and you need to rethink your subject lines.
There are a couple of ways you can write better subject lines for your email. For example, try showing people who aren’t involved in the project the email headline and ask them what they think. If they didn’t find it interesting, or didn’t understand what the message was saying, you should reconsider your subject line. Some of the changes you can make include adding keywords to pique the interest of your readers. If they see something that applies to them, they’re more likely to click on your email and see what you have to say

The Big Picture

If you take your time and follow these tips, you‘ll find that your email marketing strategy will grow over time and eventually become a smashing success in terms of lead generation and sales. Using the Internet to sell your products or services can be a challenge, but if you stick with it and learn different angles, you’ll see success.
If you have any questions, would like to add something feel free to comment below. 
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Tuesday, 30 September 2014

10 Email Marketing Tactics You've Never Tried

Search Google for "email marketing tactics" and you get pages and pages of posts showing how to use pop-ups, sidebar sign-up forms and giveaways to grow your email list. This is not one of those posts.
Instead, we've dug far and wide to find the email marketing strategies that are just plain brilliant, ones we wished we'd thought of ourselves.

1. Get Email List Sign-Ups Right on Twitter.com

Product Hunt founder Ryan Hoover keeps an active Twitter search to spot tweets sharing his writing across the web (he does so by searching for the URL of each post). When he sees such a tweet, he's replies to the individual with a personalized note of thanks. Such as, "Thanks for sharing, Grant :)" But he doesn't stop there.
If that individual replies again, Ryan sends this follow up:
thanks! Btw, if you’re interested, you can subscribe to my blog athttps://cards.twitter.com/cards/8l0e7/1gt
The link, cards.twitter.com, is Twitter's Lead Generation Cards, a feature available to advertisers on Twitter—or in other words, anyone who enters their credit card at ads.twitter.com.
"By simply including a link within my tweet, the card is embedded, giving users the ability to subscribe to my email list with a single click. It’s beautifully simple," Ryan writes on his blog.
Ryan Hoover's Twitter card hack
Ryan's conversion rate after a few weeks: 60-80%
Here's why he thinks it works:
  • They’re primed. They have already shown an interest in my writing and the small sign of personal, human interaction (e.g. “@grantwebster thanks for sharing, Grant! :)”) compels people to reciprocate.
  • It’s damn easy. With a single click, they’re subscribed. They don’t even need to verify their email address. By reducing friction, conversion increase.
This method is neither quick nor automated for the marketer, Ryan admits, but it is effective. If you're strapped for time it might not be the method for you—in fact, since Product Hunt started taking off, Ryan himself has halted sending these manual reply tweets. Though you'll still find folks like Gary VaynerchukBenedict Evans and Paul Jarvis from using this hack, though they've simply shared it in their main Twitter stream.
Gary Vaynerchuck
Campaign Monitor published a post and tutorial on this technique, too, after seeing use of it by Ryan, Adii Pienaar and Cabel Sasser. And MailChimp offers a tutorial on setting up Twitter cards with their software, as well.
Tip: Use a tool like TextExpander to quickly paste the Twitter card URL with a customer shortcut.
Tip: Check out Sharetally, too, for a quick search of your content's URL shared across the web.

2. Use the Author Byline to Prompt Sign-Ups

James Clear is a prolific blogger whose biweekly posts on health and productivity have more than 70,000 subscribers. If you want to join that group, you can find a clear sign-up form on James' homepage and blog index page. But what if you stumble upon a single post? There, you won't find a sign-up form above the fold. Instead, you'll find an extremely well-placed prompt: "Get free updates of new posts here."
James Clear's byline sign-up prompt
"One of the most widely seen areas of any blog is that little line of text 'the byline' at the top of every blog article," marketer Bryan Harris of VideoFruitwrites on OkDork.com. "The one that says who the post was written by."
After discovering the tactic on James' blog, Bryan was determined to add it to his site, as well. A Google search on the tactic, however, didn't result in finding a WordPress plugin or even a tutorial on how to set it up yourself. So Bryan found a solution by working with WP Curve, a team of WordPress support experts, who he's relied on to make the design tweak to his blog. He explains this technique in detail in a video on his site (tune to 9:55).
Bryan Harris' byline sign-up prompt
"With my byline opt-ins, I'm getting around a 0.6% opt-in rate of everybody that sees it," Bryan says in the video tutorial. "So it's not going to a be a massive boost, but a lot of these little things add up over time to make a big difference."
Visit OkDork.com to read more email marketing tips from Bryan Harris.

3. Link to a Pre-Written Email to Increase Referrals

AppSumo founder Noah Kagan, who ran marketing in Mint.com's early days, is instructing a free 12-week summer course to share some of his best tips and tricks. His first: the "Samuel L. Jackson Marketing Hack".
Named for the fact that people "are lazy mofos," Noah writes on his blog, this trick makes it incredibly easy for individuals to refer their friends to your product, newsletter or content.
Instead of encouraging recipients to forward the email to their friends or share it on social media, create a templated email that they can access with the click of a "quick email" link.
Here's the lead-in to Noah's link:
quick email link
And here's what happens when I click that link:
quick email link click
All that's left is for me to add is my friend's email address.
"The easier you make it for someone to take an action, the more likely they are to take it," Noah writes on his blog. In an email to course subscribers, he noted that this trick "has been insanely effective at helping register nearly 10,000 people."
So how does Noah do it? He uses an expanded "mailto:" link, adding the subject and body to it. Here's what his looked like:
mailto:?subject=Check%20out%20this%20free%20Summer%20of%20Marketing%20course&body=Check%20out%20the%20new%2C%20free%20course%20Noah%20Kagan%20is%20offering%20this%20week%20about%20marketing%20called%20%22Summer%20of%20Marketing.%22%20%0A%0AHelps%20you%20put%20marketing%20tactics%20and%20lessons%20into%20action.%20More%20info%20at%20summerofmarketing.com
If that makes you dizzy—it does for me—don't worry, Noah takes you through the set up process step-by-step in blog post and video tutorial.
Tip: Sign up for Noah's free 12-week Summer of Marketing course (if you don't get in, email me!).

4. Turn Your Homepage into a Sign-Up Form

Speaking of Noah Kagan, if you've ever visited his blog, okdork.com, you'll see he masterfully uses this technique, too. Instead of bringing visitors right to your blog, deliver a homepage with the clear call to action to subscribe to your email list and a link below to get to your blog.
Noah Kagan homepage sign-up form
"I just pulled up Google Analytics for my blog, and it looks like my homepage is the third most popular page for this last month," Jeff Bullas writes on his site. "That means my blog’s homepage gets as many visitors as my most popular posts!"
Jeff, a social media author and blogger, points to another marketer's blog as evidence of this technique's effectiveness.
"Andrew Chen, a Silicon Valley marketing genius, realized this opportunity years ago, and he transformed his blog homepage into a massive email form plus an introduction to his most valuable posts," he writes.
Andrew Chen homepage sign-up form
Over on OkDork, Noah writes that implementing the homepage sign-up form on his site doubled his blog sign-ups—for every 100 visitors, 14 sign-up for his email list. This isn't a wall, though, a "Read the Blog" link still exists, allowing visitors to skip the sign-up and get immediate access to the content.
To implement this yourself, Noah provides a WordPress plugin that he says was invented by Andrew and created by SEO expert Donnie Cooper.

5. Always Be Useful

This next piece of advice comes from Ben Chestnut, the co-founder of the email marketing software MailChimp. As expected, Ben has a wealth of email marketing knowledge, but among the tips he shared last year was a small nugget that's easy to overlook when penning an email campaign: always be useful.
"We try to include something useful in every email," he writes on the MailChimp blog. "If the announcement was totally useless, let’s at least give the recipient a case study, or something educational (even if it points to some other resource)."
In the post, Ben is dissecting his edits on a recent email campaign that announced Gather, an SMS app for event organizers. Though a fresh case study or exclusive resource would have been ideal to offer recipients, MailChimp didn't have either handy. But they did have blog post from four months ago that told about an agency that uses MailChimp's geo targeting feature to help them with their events. Since the email was targeted at event organizers, this piece of content could be valuable to them, albeit not directly related to Gather.
The bigger lesson, Ben writes, "always be blogging."

6. Add New Users, Purchasers to Your Email List

When someone signs up to use BillCutterz, a bill negotiation service, theregistration form asks if they'd like to be kept "updated with money saving tips." Checking that box adds the new customer's email address to the company's newsletter. Obvious, huh?
What's not seen, however, is that BillCutterz uses Wufoo for its form and MailChimp for its email campaigns. Natively, the two don't talk to each other, but with the help of Zapier, every new form with the checkbox marked, the new customer is added to the email list.
Sends Gumroad sales to MailchimpLearn More
powered byZapier
BillCutterz's vice president Sydney Alcala set up the integration on Zapier without the need for any of her technical skills, and she's not the only marketer taking advantage of the convenience. Paul Jarvis, a web designer and author, uses Zapier to hook up Gumroad—the app he uses to sell ebook downloads—with MailChimp.
Adding people to our email newsletter automatically instead of by hand!Learn More
powered byZapier
Whether it's a form builderecommerce tool or CRM app or an email service other than MailChimp, odds are integration with it is available on Zapier.
Create new AWeber subscribers from new Salesforce leads.Learn More
Automatically create new Campaign Monitor subscribers from new Shopify customers.Learn More
This Zap will save the leads I collect from Gravity Forms to a MailChimp list.Learn More
powered byZapier

7. Remind Subscribers of Your Service

When the Zapier co-founders launched the first version of the product in early 2012, less than a half-year after founding the startup, it sent an email to its entire user base. What happened next yielded an email marketing tip that we still make use of today.
In our CEO's inbox came a reply from Ramit Sethi, author of the New York Times bestseller I Will Teach You To Be Rich.
Hey guys,
Quick suggestion.
I have no idea what Zapier does. I don't know when I signed up for it. When you're sending out an email, please refresh everyone as to what you actually do.
Chances are a lot of your users signed up – like me – just to see what you do / how it works. And months later, we don't remember.
-Ramit
When I read this, I think, "Of course!" As I fall right in line with Ramit—I'm signing up for services left and right in order to actually see a product versus perusing their marketing pages. This leaves me with product update emails where I too am clueless about the product.
We've taken Ramit's advice and have implemented a product reminder message in every all-user email we send.

Here's the screenshot linked in Amy's tweet:
reminder of service in email
Though I must admit, we've tweaked it slightly. Instead of including the product reminder to the full user base, it only appears in the inboxes of Zapier users who haven't logged-in in the last 60 days and who don't have any live Zaps (integrations).
Tip: Fork our Django code on GitHub for our custom-built email drip system.

8. Re-Engage Inactive Subscribers

Beyond the brief reminder that starts a longer email, why not send a targeted message specifically to inactive users? Buffer content crafter Kevan Leeencourages just this in a blog post that offers eight research-backed email marketing strategies.
"Research has found that the average inactivity for a list is 63 percent, meaning that once someone joins they are less likely to ever follow-up with your follow-up emails," Kevan writes. "Email marketing firm Listrak goes so far as to identify the first 90 days as the window for turning a sign-up into a devotee."
That stat explains Ramit's disconnect to Zapier—he signed up for the service more than 90 days before we excitedly sent him an email about product updates.
Instead of trying to communicate with your whole user base, direct a re-engagement email at those who haven't used your service for more than 60 days. Kevan offers an example of such an email from Digg, which contained the clever subject, "This Is Not An Email From 2006."
Digg re-engagement email
Visit the Buffer blog to see seven more effective email marketing strategies backed by science.

9. Ask Readers to Unsubscribe

There are brief product reminders, full-on user re-engagement emails andthen there are emails that actually encourage the reader to unsubscribe from the email list. Ludicrous! Right? Not so says marketing consultant D Bnonn Tennant.
"What happens when you biff poor prospects is your overall list quality goes up," Bnonn writes on the Unbounce blog. "So your open rates, click rates, and ultimately your conversion rates increase—at the expense of your unsubscribe rate. That’s a good trade."
Better-looking stats on the other end isn't the full picture. There's an even more attractive reason to send these unintuitive unsubscribe emails than the trimming down of your email list.
"If you biff lousy prospects in the right way," Bnoon writes, "you simultaneously improve the quality of good prospects."
He goes about this technique by early on asking subscribers if he emails too often.
Do I email you too often?
You may have noticed by now that I email you just about every day.
If that’s too much, I understand. What I say, and how often I say it, ain’t for everyone.
So I just want to let you know it’s okay to unsubscribe. If you’re having trouble keeping up with my emails, or you’re just sick of getting them, I’d actually prefer you to unsubscribe — which you can do simply by clicking here:
http://unsubscribe.here.com
That's not the whole email though, it goes on to include Bnonn's signature and a very important postscript (the MailChimp co-founder isn't the only one making the most of a P.S.).
PS. If you’re surprised that I’d send an email like this, you should probably check out the back-issue of the Shirtsleeves Marketing Communiqué entitled “The 6 Ballsy Email Marketing Techniques Smart Entrepreneurs Use To DOMINATE…While Competitors Struggle To Even Keep Their Heads Up”.
In it, I explain why you should not fear a high unsubscribe rate — indeed, why it is a sign of a healthy, money-making email marketing strategy. You can grab it here:
http://shirtsleevesmarketing.com/dispatches/2012/06/
"I get a 38.9% open rate on this email, and a 15.4% click rate," Bnonn writes, noting he alerted his email marketing service before sending this email so an increase in unsubscribes didn't send any red flags. "But my unsubscribe rate is only 5.8%—so nearly 10% of people are clicking the offer link, not the unsubscribe link!"
With a bit of smart copywriting, Bnonn is asking those disinterested in his offering to leave, and those who are interested but might not have shown it in the past, to get re-engaged.
"In other words, I’m making them re-qualify for my list—thus consciously reinforcing my value in their eyes," he writes.
Bnonn also takes this strategy into his own hands, too—literally. He'll manually send the following email to subscribers he sees haven't opened any recent campaigns.
Should I remove you from this email list?
Not being snarky — but my mail system tells me you haven’t opened any of my emails for a while.
If you’re not reading them, there’s not much point getting them (unless you just like collecting emails or something…but honestly, that’s kinda weird isn’t it?)
So if you want to unsubscribe, just click here:
http://unsubscribe.here.com
Around 50% of the people who receive this email unsubscribe, but again, that's not the full story. Bnonn also has people write back anxious because they've either been reading his emails and have fallen victim to poor tracking or they're stockpiling his notes for a rainy day.
"These kinds of responses confirm what I’ve been saying about the power of making people re-qualify themselves," he writes. "By asking them to leave, I make them choose. Either they agree that I’m not giving them what they want, or they don’t—in which case they are consciously reinforcing my value to themselves."
Visit Bnonn's Unbounce blog post for more tips on asking readers to unsubscribe.

10. Use a Friendly Reply Email Address

When your recipient opens your email, make sure you've taken this next tip from Storenvy to let the reader knows there's a friendly human on the other side. Instead of the all too common "noreply@domain.com" email address, be clever about the name. Storenvy uses "please-reply@storenvy.com" (I replied!) and others, like Buffer and KISSmetrics, use the author or founder's email address.
Storenvy please reply
Though a small aspect of the overall campaign, this little detail will delight customers.

What Email Marketing Strategy Works Best for You?

If you've found a relatively unknown email marketing tactic that's worked well for you, please tell about it or link it up in the comments below.
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